Privacy Policy

Privacy Policy – plavirox.com

1. Who Is Responsible for Your Data

The controller responsible for processing your personal data when you use plavirox.com is:

OMNICATOR UG (haftungsbeschränkt) Am Klostergarten 19, 50354 Hürth, Germany Represented by: Fabian Jardin, Celine Schmitt

Email: info@plavirox.com Phone: +49 1590 7938110

You can reach us using the contact details above, or through the "Contact" section at the end of this policy.

2. What Personal Data We Collect

Information you give us directly, such as your name, delivery and billing address, email address, phone number, and payment details when you place an order, contact us, or sign up for our newsletter.

Information collected automatically, such as your IP address, browser and device type, the pages you visit on plavirox.com, and the date and time of your visit.

Order and transaction data, such as what you purchased, when, and for how much.

Information from third parties, for example if you contact us through a social media platform, or if our payment or shipping partners share order-related information with us.

3. Why We Process Your Data and On What Legal Basis

We process your personal data for the following purposes, based on the legal grounds set out under the GDPR (Art. 6):

To process and deliver your orders, and to communicate with you about them (performance of a contract).
To respond to your questions and provide customer support (performance of a contract and legitimate interest).
To send you marketing emails, but only if you've opted in (consent, which you can withdraw at any time).
To keep our website secure and prevent fraud or misuse (legitimate interest).
To meet our legal and tax obligations, such as keeping invoices for the periods required under German commercial and tax law (legal obligation).
To run and improve our business, including basic analytics on how our website is used (legitimate interest).

4. Who We Share Your Data With

We share personal data only where necessary, with:

Payment providers, to process your payment securely.
Our shipping partner, to deliver your order to you.
Our website hosting and IT service providers, who help us keep plavirox.com running.
Authorities or courts, where we're legally required to disclose information.

We do not sell your personal data to third parties.

5. Cookies

Plavirox uses cookies and similar technologies to make our website work properly and to understand how it's used. Cookies that aren't strictly necessary for the website to function are only set with your consent, which you can give or withdraw through our cookie banner at any time.

6. How Long We Keep Your Data

We keep your personal data for as long as needed to fulfil the purposes described above, and to meet legal retention requirements, such as German commercial and tax record-keeping rules, which generally require us to keep invoices for several years.

7. Your Rights

Under the GDPR, you have the right to:

Access the personal data we hold about you.
Ask us to correct inaccurate data.
Ask us to delete your data, where legally possible.
Ask us to restrict how we use your data.
Receive a copy of your data in a portable format.
Object to certain types of processing, including direct marketing.
Withdraw your consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at info@plavirox.com. We may need to verify your identity before responding, and we'll get back to you within one month.

You also have the right to lodge a complaint with a data protection supervisory authority. As we are based in North Rhine-Westphalia, the relevant authority is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW) Kavalleriestraße 2–4, 40213 Düsseldorf, Germany Website: www.ldi.nrw.de

8. Keeping Your Data Secure

We use appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access. That said, no method of transmission or storage is completely secure, and we can't guarantee absolute security.

9. Children's Privacy

Plavirox is not directed at children, and we do not knowingly collect personal data from anyone under the age of 16 without the consent of a parent or guardian. If you believe we've collected data from a child without appropriate consent, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time, for example if our practices change or the law requires it. Any changes will be posted on this page.

11. Contact

If you have questions about this Privacy Policy or how we handle your personal data, contact us at:

OMNICATOR UG (haftungsbeschränkt) Attn: Data Protection Am Klostergarten 19, 50354 Hürth, Germany

Email: info@plavirox.com

Contact

PRIVACY POLICY

Privacy Policy – plavirox.com

​

1. Who Is Responsible for Your Data

The controller responsible for processing your personal data when you use plavirox.com is:

OMNICATOR UG (haftungsbeschränkt) Am Klostergarten 19, 50354 Hürth, Germany Represented by: Fabian Jardin, Celine Schmitt

Email: info@plavirox.com Phone: +49 1590 7938110

​

You can reach us using the contact details above, or through the "Contact" section at the end of this policy.

​

2. What Personal Data We Collect

Information you give us directly, such as your name, delivery and billing address, email address, phone number, and payment details when you place an order, contact us, or sign up for our newsletter.

​

Information collected automatically, such as your IP address, browser and device type, the pages you visit on plavirox.com, and the date and time of your visit.

​

Order and transaction data, such as what you purchased, when, and for how much.

​

Information from third parties, for example if you contact us through a social media platform, or if our payment or shipping partners share order-related information with us.

​

3. Why We Process Your Data and On What Legal Basis

We process your personal data for the following purposes, based on the legal grounds set out under the GDPR (Art. 6):

To process and deliver your orders, and to communicate with you about them (performance of a contract).

To respond to your questions and provide customer support (performance of a contract and legitimate interest).

To send you marketing emails, but only if you've opted in (consent, which you can withdraw at any time).

To keep our website secure and prevent fraud or misuse (legitimate interest).

To meet our legal and tax obligations, such as keeping invoices for the periods required under German commercial and tax law (legal obligation).

To run and improve our business, including basic analytics on how our website is used (legitimate interest).

​

4. Who We Share Your Data With

We share personal data only where necessary, with:

Payment providers, to process your payment securely.

Our shipping partner, to deliver your order to you.

Our website hosting and IT service providers, who help us keep plavirox.com running.

Authorities or courts, where we're legally required to disclose information.

We do not sell your personal data to third parties.

​

5. Cookies

Plavirox uses cookies and similar technologies to make our website work properly and to understand how it's used. Cookies that aren't strictly necessary for the website to function are only set with your consent, which you can give or withdraw through our cookie banner at any time.

​

6. How Long We Keep Your Data

We keep your personal data for as long as needed to fulfil the purposes described above, and to meet legal retention requirements, such as German commercial and tax record-keeping rules, which generally require us to keep invoices for several years.

​

7. Your Rights

Under the GDPR, you have the right to:

Access the personal data we hold about you.

Ask us to correct inaccurate data.

Ask us to delete your data, where legally possible.

Ask us to restrict how we use your data.

Receive a copy of your data in a portable format.

Object to certain types of processing, including direct marketing.

Withdraw your consent at any time, where processing is based on consent.

​

To exercise any of these rights, contact us at info@plavirox.com. We may need to verify your identity before responding, and we'll get back to you within one month.

​

You also have the right to lodge a complaint with a data protection supervisory authority. As we are based in North Rhine-Westphalia, the relevant authority is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW) Kavalleriestraße 2–4, 40213 Düsseldorf, Germany Website: www.ldi.nrw.de

​

8. Keeping Your Data Secure

We use appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access. That said, no method of transmission or storage is completely secure, and we can't guarantee absolute security.

​

9. Children's Privacy

Plavirox is not directed at children, and we do not knowingly collect personal data from anyone under the age of 16 without the consent of a parent or guardian. If you believe we've collected data from a child without appropriate consent, please contact us so we can remove it.

​

10. Changes to This Policy

We may update this Privacy Policy from time to time, for example if our practices change or the law requires it. Any changes will be posted on this page.

​

11. Contact

If you have questions about this Privacy Policy or how we handle your personal data, contact us at:

OMNICATOR UG (haftungsbeschränkt) Attn: Data Protection Am Klostergarten 19, 50354 Hürth, Germany

Email: info@plavirox.com