Terms of Service – plavirox.com

1. Who We Are
Plavirox (plavirox.com) is operated by OMNICATOR UG (haftungsbeschränkt), Am Klostergarten 19, 50354 Hürth, Germany, registered with the Amtsgericht Köln under HRB 121828, represented by managing directors Fabian Jardin and Celine Schmitt. Throughout these terms, "we," "us" and "our" refer to OMNICATOR UG trading as Plavirox, and "you" refers to anyone visiting or ordering from plavirox.com.

2. Acceptance of These Terms
By browsing plavirox.com or placing an order with us, you agree to these Terms of Service, along with our Privacy Policy, Shipping Policy and Returns & Refunds Policy. If you do not agree with any part of these terms, please do not use our website or place an order.

You confirm that you are at least 18 years old, or that you have the consent of a parent or legal guardian to use this website.

3. Products and Orders
We sell home goods and household articles through plavirox.com. We do our best to describe and photograph our products accurately, but colors, dimensions and small details may vary slightly from what you see on screen. We reserve the right to correct pricing errors, typos or outdated stock information at any time, even after an order has been placed, and to cancel affected orders where necessary. If we cancel an order for this reason, you will be refunded in full.

A contract between you and us is formed once we confirm your order by email. Adding an item to your basket does not reserve that item or guarantee its price.

4. Delivery Area
At this time, we only ship within Germany. Please see our Shipping Policy for delivery options, costs and estimated delivery times.

5. Prices and Payment
All prices are shown in euros. Payment is due at the time you place your order, using one of the payment methods offered at checkout. We reserve the right to introduce new payment methods or remove existing ones at any time.

6. Right of Withdrawal
As a consumer, you generally have the right to withdraw from your purchase within 14 days without giving a reason. Full details, including exceptions and how to start a return, are set out in our Returns & Refunds Policy.

7. Warranty
Nothing in these terms limits your statutory warranty rights under German law. If an item you receive is faulty or does not match its description, please contact us at info@plavirox.com so we can help.

8. Third-Party Tools and Links
Our website may link to, or use tools provided by, third parties that are outside our control. We are not responsible for the content, availability or practices of any third-party website or service.

9. Acceptable Use
When using plavirox.com, you agree not to: use the site for any unlawful purpose; attempt to gain unauthorized access to our systems; upload viruses or malicious code; collect other users' personal data without their consent; or interfere with the security or normal functioning of the website. We may suspend or terminate your access if we believe you have violated these terms.

10. Intellectual Property
All text, images, graphics and other content on plavirox.com belong to OMNICATOR UG or our licensors unless stated otherwise. You may not copy, reproduce or reuse this content without our prior written permission.

11. Limitation of Liability
To the extent permitted by law, we are not liable for indirect or consequential damages arising from your use of this website. This does not affect any liability that cannot be excluded under German law, including liability for intent, gross negligence, or injury to life, body or health.

12. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business or to the law. The version published on plavirox.com at the time of your order applies to that order.

13. Governing Law and Jurisdiction
These terms are governed by German law. If you are a consumer, any mandatory consumer protection provisions of the country in which you are resident continue to apply. For merchants, the place of jurisdiction is Cologne, Germany.

14. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Us
If you have any questions about these Terms of Service, please reach out to:
OMNICATOR UG (haftungsbeschränkt) Am Klostergarten 19, 50354 Hürth, Germany Email: info@plavirox.com Phone: +49 1590 7938110